Our Story

Born out of a passion for customer service excellence

  • VOVACARE was born out of a passion for customer service excellence and its impact on a company’s profitability
  • Our co-founders brought their solid mix of international experience acquired on 3 continents (Africa, Europe, North America) over almost 15 years in customer feedback management, statistics and data analysis, marketing research, business development and corporate strategy, and software solutions back to their Rwandan roots to help create value for our customers.
  • We want to be the catalyst in organizations to help reshape their customer experience management
  • Above all, we are fiercely committed to our client’s success.

Our Skills

Customer Feedback Program Design
Business Development & Corporate Strategy
Statistics and Data Analysis
Marketing Research
Project Management
Software Solutions


{Partnering With Experts}

  • (Decades of experience cannot be replaced and at VOVACARE we value expertize, therefore we have partnered with Opinionmeter International so that you can have access to superior customer feedback software.
  • Opinionmeter International’s solutions are widely used in a variety of industries, including healthcare, retail, hospitality, financial services, the public sector and higher education.
  • Based in California USA, they are trusted by international world class companies for customer research technology since 1970.)

Want to resell our solution?

  • Better managing customer care is becoming a hot topic in today’s highly competitive industries relying on service as a key differentiator.
  • By leveraging best practices, proven methodologies and powerful software technology, VOVACARE rapidly drives business improvements.
  • If you would like additional information on VOVACARE solution and how you can integrate or resell it into your client solutions, please contact us.
Ask about Partnering With VOVACARE



  • At VOVACARE we are always looking for great candidates in every area of business. If you have a passion for enterprise-level business improvement and think you would fit into our dynamic results-driven environment, get in touch.
  • We have developed an exceptional team of positive, results-orientated people who are committed to world-class business improvement through customer feedback.
  • We provide high-quality effective feedback solutions to service-based organisations, often operating across various cities. Uncompromising in the need to add real value to our clients, we will always seek the latest, most effective solutions and will provide unlimited support to deliver the results our clients need to drive profitable growth.
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Ready to talk next steps?

  • VOVACARE has its headquarters in Kigali, Rwanda with country offices soon to open in other East Africa locations.
  • Our Address:

KG 7th Avenue

Kacyiru, Kigali

PO BOX 196 Kigali, Rwanda

Tel: +250-783-073-764

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