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Customer Feedback Management Solution
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  • Home
  • Technology
    • Feedback Collection Methods
      • Interactive Feedback Kiosks
      • SMS & Mobile Feedback
      • Email & Online Feedback
      • Paper Feedback
    • Feedback Management Software
      • Survey Management System
      • Survey Data Reporting System
      • Advanced Analytics System
  • Services
    • Feedback Management Services
      • Consulting Packages
    • Mystery Shopping
  • How We Help You
    • Increase Customer Revenue
    • Manage Customer Feedback
    • Accelerate Service Recovery
    • Win Over Your Competition
  • Industries
    • Hotels & Restaurants
    • Banks & Insurance
    • Supermarkets & Retail Shops
    • Public Sector
  • About Us
    • Our Story
    • Partners
    • Careers
    • Locations
  • Contact Us

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Customer Effort Score (CES)

Service - Type of metricsBy vovadmin01February 17, 2014

Customer Experience Index (CXi)

Service - Type of metricsBy vovadmin01February 17, 2014

Net Promoter Score (NPS)

Service - Type of metricsBy vovadmin01February 17, 2014

Customer Satisfaction (CSAT)

Service - Type of metricsBy vovadmin01February 17, 2014

Don’t spend money on what you think customers want. Spend it on what customers really care about to beat the competition.

Beat The CompetitionBy vovadmin01February 1, 2014

Our technology helps you to listen to your customers, while our marketing expertize helps you to understand what customers care about so you can invest where it matters

Beat The CompetitionBy vovadmin01February 1, 2014

Structuring your service according to what your customers care about will set you apart from competitors

Beat The CompetitionBy vovadmin01February 1, 2014

Have you ever listened to what your customer really want? Or do you just give them what you think they need?

Beat The CompetitionBy vovadmin01February 1, 2014

Before they have the time to detract from your business, Provide your customers with a reason to recommend you to others

Accelerate Service RecoveryBy vovadmin01February 1, 2014

We help you create a platform where customers can communicate with you directly in real-time, allowing you to act quickly and resolve any issues

Accelerate Service RecoveryBy vovadmin01February 1, 2014
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