Increase Customer Revenue

Loyal Customers will keep your revenue cup overflowing

You have invested both time and money to acquire your customer base, make sure you get your return!
Loyal customers keep coming back to your business. This means recurrent revenue.
A satisfied customer will refer new customers to your business. This means new revenue.
We help you increase customer revenue by helping you drive improvements that lead to more loyal customers and more customer referrals

Manage Customer Feedback

Uncover the real percentage of your customer complaints

Do your frontline employees convey customer feedback?
Do you invite customers to give feedback?
We help you put systems in place where you encourage customer feedback without frontline employees acting as gatekeepers
You will hear directly from your customer, giving you the ability to drive improvements to grow your business

Accelerate Service Recovery

Long reaction times can result in lost customers

If you use suggestion boxes, you only hear customer feedback weeks or sometimes months after customers have left your business
This leaves you with no time for service recovery to prevent negative publicity
We help you create a platform where customers can communicate with you directly in real-time, allowing you to act quickly and resolve any issues
Before they have the time to detract from your business, Provide your customers with a reason to recommend you to others

Win Over Your Competition

Beat the competition by making improvements where customers want it

Have you ever listened to what your customer really want? Or do you just give them what you think they need?
Structuring your service according to what your customers care about will set you apart from competitors
Our technology helps you to listen to your customers, while our marketing expertize helps you to understand what customers care about so you can invest where it matters
Don’t spend money on what you think customers want. Spend it on what customers really care about to beat the competition.

See VOVACARE Solution in Action

To get a free demonstration of how our solution can improve your business, contact us today.
Request a free DEMO